Privacy Policy
WHO WE ARE AND WHAT IS THIS PRIVACY POLICY?
This Privacy Policy describes the ways in which we collect, store, use and protect your personal information. You accept this policy and agree to such collection, storage and use by subscribing to or using our products, services or any other feature, technology or functionality that we offer by accessing our website or otherwise (collectively “the LOVLOOPS services” ). Please note that we may change this policy at any time by posting a revised and updated version on our websites. The revised version will come into effect as soon as it is made available on the website, regardless of prior notification, and the user is responsible for reading and checking it each time he accesses our websites and services. However, if the revised version includes a substantial change, we will give you 30 days notice by posting the notice of the change on our own website. After such 30 day notice, you will be deemed to have agreed to all amendments made to this policy.
IMPORTANT: UNREGISTRATION POLICY (" OPT-OUT ")
The user of our services who receive communications from us via e-mail may at any time unsubscribe from such communications. To do so, simply send an email to lovloops@lovloops.com indicating your wish to no longer receive communications or simply click on the unsubscribe link found at the end of each email.
HOW DO WE COLLECT INFORMATION ABOUT YOU?
When you visit www.lovloops.com or use the LOVLOOPS services, we collect your IP address and standard web access information such as your browser type and the pages you have accessed on our website. When you sign up to receive updates from our website, to download some of our content, to participate in online events we promote, to buy one of our products, or any other activity in which we request your registration, we may collect the following types of information:
contact information: name, address, telephone, email, qualifying data such as CPF, RG, profession, marital status and other similar information;
Financial information: The bank account and credit card numbers you provided when you purchased a paid product or service from LOVLOOPS services.
Before allowing you to use the LOVLOOPS services we may require you to provide additional information that we may use to verify your identity or address or manage risk, such as your date of birth, national registration number, nationality and other identifying information. We may also obtain information from you through third parties such as credit centers and identity verification services. When using the LOVLOOPS services, we will collect information about your transactions and other activities of yours on our website or when using the LOVLOOPS services and we may collect information about your computer or other access device for the purpose of preventing fraud and, in particular, breach rights that matter in piracy. Finally, we may collect additional information about you through other means, such as contacting our customer support team, the results of your survey responses, interactions with members of the LOVLOOPS management team and other companies.
HOW DO WE USE COOKIES?
When you visit our website, we, including the companies we hire to track how our website is used, may place small data files called “cookies” on your computer. We send a “session cookie” to your computer when you access our website, log into your account or use the services of LOVLOOPS. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we do not have to ask for your information and/or password on every page. Once you log out or close your browser, this cookie will expire and cease to have effect. We also use cookies that last longer for other purposes, such as to display your email address on a registration or login form, so you don't have to re-enter your email address every time you want to make an registration or access to any of our services or products. We encode our cookies so that only we can interpret the information stored in them. You are free to refuse our cookies if your browser allows it, but this may interfere with your use of our website. We and our service providers also use cookies to personalize our services, content and advertising, measure the effectiveness of promotions, and promote trust and security. You may encounter third-party cookies when using LOVLOOPS services on certain websites that are not under our control (for example, if you view a web page created by a third party or use an application developed by a third party, a cookie may be placed by this page or application).
GOOGLE REMARKETING
We use the Google Adwords Remarketing feature to serve ads on Google partner sites. This feature allows us to identify that you have visited our website and so Google may display our ad for you on different websites. Several third-party vendors, including Google, purchase advertising space on Internet sites. We eventually contracted with Google to display our ads in these spaces. To identify your visit to our website, both other third-party providers and Google use cookies, similarly to what is explained in the section “How do we use cookies?”. You can disable Google's use of cookies by going to the Ads Preferences Manager.
FACEBOOK REMARKETING
We use Facebook's Remarketing feature to serve ads within Facebook. This feature allows us to identify that you have visited our website and so Facebook can display our ads for you within Facebook itself. To identify your visit to our website, we use cookies, similarly to what is explained in the section “How do we use cookies?”. If you see one of our ads on Facebook and you no longer want to see it, the ad itself has options to hide and not view our ads in the future.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
Throughout this policy, we use the term “personal information” to describe information that can be associated with a particular person and can be used to identify that person. We will not consider information that must remain anonymous so that it does not identify a particular user as personal information. We store and process your personal information on our computers and protect it under physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption, apply physical access controls to our buildings and files, and authorize access to personal information only to those employees who need it to fulfill their professional responsibilities, which they do so ethically.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and personalized experience. To do this, we use your personal information to:
provide the requested services and customer support;
process transactions and send notices about your transactions;
resolve disputes, charge fees and resolve issues;
prevent potentially prohibited or illegal activities;
customize, evaluate and improve our services, in addition to the content and layout of our website;
send you targeted marketing materials, service update notices and promotional offers based on your communication preferences;
compare information for greater accuracy and verify it with third parties.
MARKETING
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive our marketing messages or participate in our ad personalization programs, simply indicate your preference by emailing us at lovloops@lovloops.com or simply clicking on the unsubscribe link provided at the end of all our e-mails. -mails.
HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
We may share your personal information with:
members of the LOVLOOPS administrative team to provide joint content, products and services (such as registration, transactions and customer support) and to help detect and prevent potentially illegal acts and violations of our policies, and to cooperate in decisions regarding their products, services and communications. Our team members will use this information to send you marketing communications only if you have requested their services;
contract service providers who collaborate in parts of our business operations (fraud and piracy prevention, billing activities, marketing, technology services). Our agreements provide that these service providers will only use your information in connection with the services they perform for us, and not for their own benefit.
companies with which we intend to merge or acquire. (If a merger occurs, we will require the newly formed entity to follow this privacy policy with respect to your personal information. If your personal information could be used against this policy, you will receive advance notice);
law enforcement officials, government officials or other third parties when: we are required to do so by subpoena, court order or similar legal procedure; we need to do this to comply with the law or credit card association rules; we are cooperating with an ongoing police investigation; we believe, in good faith, that disclosure of personal information is necessary to prevent physical harm or financial loss or to report suspicious illegal activity;
other third parties with your consent or guidance to do so. Please note that these third parties may be in other countries where legislation on the processing of personal information is less stringent than your country's. In cases where our company and a partner jointly promote our Services, we may disclose to the partner certain personal information such as the name, address and username of persons who signed up for our Services as a result of the joint promotion for the sole purpose of enabling to us and the partner to evaluate the results of the promotion. In this case, personal information cannot be used by the partner for any other purpose. LOVLOOPS will not sell or rent any of your personal information to third parties in the normal course of business and will only share your personal information with third parties as described in this policy.
ATTENTION! If you subscribe to the LOVLOOPS database directly on a third party website or through a third party application, any information entered on that website or application (and not directly on a LOVLOOPS website) will be shared with the owner of that website or application, and your information may be subject to their privacy policies.
LOVLOOPS
Contact via email: lovloops@lovloops.com